Accessibility

Accessibility Statement

Our e-commerce website was designed and developed with the goal of being compliant with Web Content Accessibility Guidelines (WCAG) 2.1 – Level AA, to ensure an inclusive experience for all users, regardless of their abilities.

We used automatic verification tools, such as axe DevTools, that did not find any accessibility errors in the pages analysed.

Although our commitment to accessibility is constant, the breadth and evolution of the platform may cause temporary misalignments between the various pages in terms of accessibility. Making updates and improvements is an ongoing effort that we are constantly engaged in, by looking for solutions that bring all areas of the platform to the same level of general accessibility. Our team carries out periodic audits to constantly monitor and improve the website accessibility.

If you encounter an accessibility issues, we ask you to report it to us specifying:

• The selected country and language,
• The URL of the relevant page,
• A detailed description of the problem encountered.

We will get back to you as soon as possible to make the requested information accessible or provide a suitable alternative.
For reports and requests relating to accessibility, please write to the following e-mail address: mou.support@ecommerceonline.it